Riverwood lifts some visitor restrictions

While we continue to navigate the coronavirus pandemic, Riverwood Healthcare Center has limited visitors to patients in our hospital, emergency department and clinics. We have been making compassionate exceptions and will continue to do so.

Due to a low incidence of COVID-19 illness at this time, Riverwood is lifting some of the restrictions as follows:

  • For those hospitalized patients who are critically ill or in the ICU, we will allow adult visitors (one at a time) for up to 20 minutes from 10 to 11 am and 6 to 7 pm. Labor and Delivery patients may have one visitor age 18 or older with no time restrictions. Our nursing staff can help hospital patients arrange face-to-face video visits with their loved ones via Zoom with iPads we recently purchased.
  • For those patients requiring emergency care, one family member may be allowed into the ER depending on the individual circumstances, including end-of-life care.
  • For clinic appointments, if necessary due to mental or physical disability or other health-related factors, one person (spouse, parent of a minor or healthcare decision-maker) may escort a patient to their outpatient/clinic appointment. We still ask most of those who are accompanying patients to wait in their vehicle whenever possible to limit the number of people and potential exposure to illness in our facilities to protect the safety of all.

People who are sick or displaying symptoms of COVID-19 are not allowed to visit patients. All visitors to our hospitals and clinics will be screened for symptoms and COVID-19 risk at each visit. Everyone – including patients, visitors and our staff – is required to wear a mask when entering our hospital or clinics.

We appreciate your support and patience as we work to keep everyone safe and healthy!


Riverwood COVID-19 Hotline: 844-428-1323.
For more information about COVID-19, click here.