Riverwood Healthcare Center has partnered with Isabel Healthcare to integrate the artificial intelligence symptom checker and self-evaluation platform into its website to enhance care access and patient engagement.
The Isabel tool allows consumers to enter unlimited symptoms and covers over 6,000 conditions. It delivers accurate care recommendations and options with just 11 questions.
The symptom checker has been customized for Riverwood with integration of live chat and care option selection links and other pertinent content to help patients navigate to Riverwood care services and get an appointment efficiently. The live chat with a patient access representative allows convenient scheduling of medical appointments without a phone call.
How it works
To use the symptom checker on the homepage at www.riverwoodhealthcare.org follow these steps:
- Click on the symptom checker.
- Enter your symptoms.
- See a list of possible causes.
- See options on “where to get care”.
- Answer a list of questions about your symptoms and get a list of options for getting care for your symptoms/condition. At Riverwood, these include primary care clinic, same day clinic, virtual video visit, and the emergency department.
- Click on a link for each care option to gather more information.
The online symptom checker displays these cautionary messages. Always seek the advice from your physician or other qualified healthcare provider concerning any questions you may have regarding a medical condition and/or symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read online. If you think you may have a medical emergency, call your doctor or the emergency services immediately.