Greetings from Todd Sandberg!

Riverwood’s values are what drew me to the job as your CEO. At first, it was just words on paper before I met all of you. Then I started seeing the ICURE values in action and was blown away. It didn’t take long for me to know this is the type of team and culture I want to be a part of. What WE have here is so unique and special. In recent weeks I have been receiving notes from happy patients, who share their stories and how they feel they are treated —like  they are part of the family or as a friend. We really CARE about our patients and each other and it shows in what we do every day and what our patients are saying.

First and foremost, it’s about how we make people feel. It’s the friendly greeting. The hope we offer. The relationship we build with them. And the tomorrows we promise.  Together, WE are improving health and saving lives!

This important work deserves recognition. I want us to celebrate all the things big and small WE do to make Riverwood the preferred place to go for healthcare in our region. We’re going to start by sharing stories around each ICURE value. See examples below shared at our Sept. 5^th leadership meeting.

ICURE in action at Riverwood

INTEGRITY – When we review inpatient care, we always look for the most appropriate and best treatment for each patient. – Spencer Page, Pharmacy

CUSTOMER SERVICE – Renee Fliss in Diabetes Education and other front line staff who communicate with patients are warm, understanding and engaging. – Katie Nelson, Foundation

UNITY – When a department is short-staffed, we step up to help each other. Kudos to Angie Kjelstrom, HR, for helping with Purchasing duties until the new manager came on board. – Kristine Layne, HNS

RESPECT/COMPASSION – At Riverwood, we respect work/life balance. We understand that family is first for our staff. – Casey Johnson, Finance

EXCELLENCE/PASSION – Riverwood is always striving to do better, to move forward. And it shows…Top 20 Critical Access Hospital in USA for 2017 and 2018! – Angie Kjelstrom, HR

Please share your ICURE story with the rest of our team.  Arlene Wheaton, PR & Marketing, will be collecting stories ongoing for sharing in our staff newsletter.  You may send your story/comments to her at awheaton@riverwoodhealthcare.org

I’m very honored and grateful to be part of this team. WE are better together. Together, WE will!

McGregor Health & Wellness Fair a hit

Riverwood was a sponsor along with Aitkin County Public Health, ANGELS and other community organizations of the second annual McGregor Health and Wellness Fair on Sept. 26.  We had a great turnout again with nearly 40 vendors plus an outdoor Farmers Market.

Thank you to Liz Dean who served on the organizing committee, Nicole Cook, and Arlene Wheaton who helped staff the event, and Brenda Burdick and Renee Senich who staffed the RHCC booth.

Kim Anderson helped quite a few visitors spin the wheel at Mpls Heart Institute booth	Visitors got HoneyCrisp apples from Gilby’s
Renee Senich, Opioid RN Coordinator, and Brenda Burdick, McGregor Clinic Supervisor	Ukura;s grocery store displayed healthy meals to go

RHCC Staff Education Opportunities

Learn  |  Enhance  |  Achieve

Contact RHHC-Education  |  Ext 8282 for info/registration

2018 calendar for Life Support certification classes

NEWS RELEASES

2018 Wilson Scholarship winner is Aitkin nurse

Riverwood Flu clinics open first week in October

Welcome to two new employees for our Riverwood team!

Jodi Marohn, RN/HNS

Monica Ostergaard, Phlebotomist/Lab

On-site Wellness Screenings

Sign up for a 10-min. time slot to get your annual on-site wellness screening. SEE FLYER for Aitkin screenings. SAVE THE DATE for Garrison and McGregor screenings, more info to come.

Aitkin Screenings: Tues, Oct 9 & Wed, Oct 10
Garrison Screenings: Tues, Oct 23
McGregor Screenings: Wed, Oct 24

Aitkin class for Family Caregivers

CARE is offering the class, Powerful Tools for Caregivers.  Terri Mathis and Sharon Gislason will be conducting classes on Friday afternoons, Oct. 19-Nov. 30 for 6 weeks.  There will be no class on the Friday following Thanksgiving.  SEE FLYER

FOUNDATION

Riverwood Gala

Saturday, October 13

40 Club Banquet Center

See INVITATION and RSVP FORM

If you haven’t signed up for the Gala yet, contact Paula, ext 8286 or peklund-fisher@riverwoodhealthcare.org  $100 per ticket. Payroll deduction available. Thanks to all who are helping us raise funds to enhance pediatric services at Riverwood!

Congratulations to Rebekah Templin, Aitkin Health Services nursing assistant, for receiving the 2018 Roger D. Wilson Scholarship! 

Steve Wilson, Rebekah Templin & Sandy Wilson

AUXILIARY

Gift Shop offers BIRTHDAY Discounts

Starting October 1, we are now offering a Birthday Month Discount for our staff at the gift shop!  If you have a birthday in the current month, head down to the gift shop and get 30% off one regular priced item.

Amazon fundraiser for Auxiliary

The Auxiliary has a new fundraiser.  If you click the link below, it will guide you to give 5 percent of your purchase to the Auxiliary.  So every time you shop/order on Amazon, start at https://smile.amazon.com/ch/41-1956747 This is a SUPER easy way to give back to our volunteers and Riverwood!

Linen Sale * Oct 24, 9 am to 4 pm
Support Services Lobby

Great bargains on sheets, pillowcases and more! The Auxiliary will collect a percentage of the sale proceeds to fund Riverwood facility needs.  SEE FLYER

MN Employee Recreation & Service Council (MERSC)
Discounts, coupons and services for Riverwood employees Entertainment, Music, Theater * Recreation, Health & Fitness * Travel, Hotel, Resorts * Sports Tickets * and MORE!

MEA Weekend at Madden’s, Brainerd area

Fun for the whole family! Family costume party, trick-or-treat parade, pumpkin carving, family golf scramble, horseback riding, bonfires and more! Up to 2 kids stay, eat and play FREE!  Starting at $120.50 per person, per night. SEE MORE

MN Timberwolves – Special offer for Riverwood

You now have exclusive access to purchase single game tickets for the 2018-19 season before the general public with NO FEES! Plus, save up to 20% off with this special WolvesPass offer.

Use Promo Code: Riverwood. Link for tickets: timberwolves.com/WolvesPass

NEWS TO SHARE WITH ALL STAFF: Please submit it to ailto:RiverwoodTogether@riverwoodhealthcare.org The deadline for news is the 1st and 3rd Friday for the 2nd and 4th Thursday newsletter issues.  Also use this email to give us feedback on what info you want to see featured.