We’re here 24/7, safe and ready for your medical emergencies.
If you are experiencing a medical emergency, call 9-1-1.
Riverwood is a Level III Trauma Center with highly skilled physicians and nurses, and surgical care available 24 hours a day, 7 days a week.
If you or a family member have a medical emergency—whether it is an illness, a cardiac event, an injury, or another urgent medical concern—don’t hesitate to come to our Emergency Department for treatment. We are fully prepared to care for you any time of the day or night on every day of the year.
Our emergency medical staff has the latest training and technology to provide the highest level of emergency medical service—all of our emergency providers maintain certifications in advanced cardiac and trauma care.
Riverwood’s emergency care earned the 2020 Press Ganey 2020 Guardian of Excellence Award®. This award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance on patient experience.
Medical Airlift Services
Riverwood’s on-site helipad offers fast transfer of patients who need additional care outside of our facility.
Our emergency team provides the initial evaluation and stabilization for any medical problem or injury. Diagnoses that typically require air lift service: heart attacks, stroke, and trauma injuries.
Medical airlift services are offered through North Air Care and Life Link.
Average transport times:
- 25 minutes to Duluth
- 30 minutes to St. Cloud
- 45 minutes to Minneapolis
For information on patients’ rights to emergency medical care regardless of ability to pay, see the Emergency Medical Treatment & Labor Act (EMTALA). Or see EMTALA in Spanish/Espanol.