Our health and safety procedures during COVID-19.
Your health is essential.
In consideration of everyone’s health and safety, and to help prevent the spread of COVID-19, Riverwood screens all patients and visitors who arrive at our hospital and clinic entrances.
Everyone is asked about possible symptoms and their temperatures are checked.
- Those who have emergency or urgent care needs are screened at the main entrance of our Aitkin hospital and clinic facility.
- All other patients and visitors are screened at the Therapy Services entrance.
- Surgery patients only use the Support Services entrance.
The main symptoms are fever, cough, and shortness of breath. Other symptoms include muscle aches, headache, sore throat, new loss of taste and smell, congestion or runny nose, nausea or vomiting, diarrhea. These symptoms may appear 2-14 days after exposure.
We have an adequate supply of personal protective equipment (PPE) to keep all patients and staff safe from exposure if a potential COVID-19 patient presents at any of our facilities. Those who provide direct patient care also wear PPE, such as gowns and face shields or safety eyewear, to eliminate exposure to airborne respiratory droplets.
All who come into Riverwood’s hospital and clinics are asked to wear masks—patients, visitors, and staff. Social Distancing signage in our lobbies, waiting rooms, and hallways indicates that everyone must maintain a six-foot distance from others.
Outpatients are tested via drive-up, without leaving their cars, after first making an appointment with the clinic (218-927-2157).
Testing for COVID-19 is now done for any individuals who have symptoms. Anyone with exposure to someone with a confirmed case of COVID-19 may also be tested.
Patients who are diagnosed with COVID-19 are given specific discharge instructions on how to manage symptoms at home, how to isolate from other household members, how to maintain hand hygiene, and how to clean/sanitize high-touch surfaces (doorknobs, tabletops, toilets, bathroom fixtures, etc.).
For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, or if you feel that you’ve been exposed to COVID-19, please call our helpline first, so we can best prepare for your potential visit.
Riverwood Healthcare’s Coronavirus Helpline is 1-844-428-1323. Helpline hours are Monday–Friday, 8:00 a.m. to 4:30 p.m.
If you’re experiencing symptoms after 5:00 p.m. or on the weekends, please call 1-218-927-2121. If you have symptoms that you feel require immediate medical attention, call 9-1-1.
Media Announcements, Interviews
KKIN Radio, August 25, 2020: Dr. David Taylor gives COVID-19 update
Riverwood gives COVID-19 testing update
Health officials announce first COVID-19 death in Aitkin County
KKIN Radio, July 21, 2020: Dr. David Taylor gives COVID-19 update
KKIN Radio, June 1, 2020: Dr. David Taylor gives COVID-19 update on Riverwood safety, testing
KKIN Radio, May 26, 2020: Dr. Paul Severson offers surgery safety update in KKIN Radio interview
Riverwood offers COVID-19 testing update
KKIN Radio, May 12, 2020: Dr. Paul Severson announces reopening of elective surgeries
KKIN Radio, April 21, 2020: Dr. David Taylor gives COVID-19 update
Riverwood makes changes to prevent COVID-19 spread
KKIN Radio, March 17, 2020: Dr. David Taylor on COVID-19 & Riverwood preparedness
Riverwood activates coronavirus preparedness plan