Coronavirus (COVID-19)

Information you can trust.

Riverwood Healthcare’s team is actively monitoring COVID-19—always focusing on illness prevention, which is how we respond to any health situation. We actively monitor our processes and procedures on providing care for patients and staff and we follow the CDC’s recommendations on patients who visit our facilities. We will use personal protective equipment (PPE) as needed to keep patients and staff safe from exposure if a potential COVID-19 patient presents at any of our facilities.

Riverwood Coronavirus Helpline: 1-844-428-1323

For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, or if you feel that you’ve been exposed to COVID-19, please call before you come to the clinic.

We ask that you please call Riverwood Healthcare’s Coronavirus Helpline at 1-844-428-1323 to speak with us about COVID-19 symptoms and care. Helpline hours are Monday-Friday, 7:00 a.m. to 5:00 p.m.

If you’re experiencing symptoms after 5:00 p.m. or on the weekends, please call 1-218-927-2121. If you have symptoms that you feel require immediate medical attention, call 9-1-1.

MN Dept of Health COVID-19 helpline: 7:00 a.m.-7:00 p.m., 7 days/week | 1-651-201-3920 or 1-800-657-3504 (toll-free)

COVID-19 Resources

Below are news updates, resources, and useful links for COVID-19 prevention:

Press Releases

Riverwood makes changes to prevent COVID-19 spread
Dr. David Taylor gives COVID-19 interview on KKIN Radio
Riverwood activates coronavirus preparedness plan

What is the Coronavirus (COVID-19)?

COVID-19 is a viral respiratory illness caused by a coronavirus that has not been found in people before. According to CDC, patients with confirmed COVID-19 have had mild to severe respiratory illness with symptoms of:

  • fever
  • cough
  • shortness of breath

Some patients have had other symptoms including muscle aches, headache, sore throat, or diarrhea. These symptoms may appear 2-14 days after exposure.

What if my symptoms are consistent with COVID-19?

For everyone’s safety, if you have symptoms that you feel may be consistent with COVID-19, or if you feel that you’ve been exposed to COVID-19, please call before you come to the clinic.

We ask that you please call Riverwood Healthcare’s Coronavirus Helpline at 1-844-428-1323 to speak with us about COVID-19 symptoms and care. Helpline hours are Monday-Friday, 7:00 a.m. to 5:00 p.m.

If you’re experiencing symptoms after 5:00 p.m. or on the weekends, please call 1-218-927-2121. If you have symptoms that you feel require immediate medical attention, call 9-1-1.

MN Dept of Health COVID-19 helpline: 7:00 a.m.-7:00 p.m., 7 days/week | 1-651-201-3920 or 1-800-657-3504 (toll-free)

COVID-19 Prevention

For the most current information about COVID-19 and recommendations for staying healthy, we recommend information from the Centers for Disease Control:

Take steps to protect yourself and others:

  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water aren’t available.
  • Avoid close contact with people who are coughing/sneezing.
  • Use a cleaning spray or wipe to disinfect surfaces at home and at work.

For more information, visit the CDC’s prevention page.

Follow the President’s Coronavirus Guidelines for America, including:

  • Working and schooling from home.
  • Avoiding social gatherings of groups of 10 or more.
  • Avoid discretionary travel.
  • Do not visit nursing or retirement home or long-term care facilities unless to provide critical assistance.

For more information, see the President’s Coronavirus Guidelines for America.

Frequently Asked Questions

COVID-19 is an infectious disease caused by a new coronavirus introduced to humans for the first time. It is spread from person to person mainly through the droplets produced when an infected person speaks, coughs or sneezes. Watch this short animation to learn more about COVID-19 and how to protect yourself against it.

Older adults appear to be twice as likely to have serious COVID-19 illness. Take everyday precautions to reduce your risk of exposure:
• Avoid close contact with people who are sick
• Wash your hands often
• Avoid touching your face, nose and eyes
• Avoid crowds, especially in poorly ventilated spaces
• Avoid all non-essential travel including plane trips and avoid travel on cruise ships

There are simple things we each must do to protect ourselves from COVID-19, including washing with and/or rubbing with alcohol-based sanitizer.

Infographics